“If I’d of found Martin earlier, my computer knowledge would have been SO much better, my language would have been less blue with utter frustration at things not working and I would have saved POUNDS! I own a Mac and over the years I have tried many Mac so called ‘experts’ to resolve computer speed issues, software issues and simply help with “how do I do that?” questions. One visit from Martin and all these questions have been answered and issues resolved.
In my opinion there are a few things that separates Martin from these other ‘experts’.
Firstly, he knows his stuff! Ask him a question and he knows where to go and what to do. Secondly, he is a wonderful teacher and he doesn’t make you feel like an idiot when you ask a question and thirdly (I could go on, but I won’t!) he cares that you get the best out of your computer and that it works well for you. Recently I was about to throw my Mac out the window and buy a new one because it was running so slowly. I had already spend a LOT of money using another ‘expert’. Martin came to our house, spent a few hours with me, freed up over half a terabyte of space AND MOST IMPORTANTLY recovered precious ‘lost’ photos.
For our household Martin is now the ONLY computer guys to ring”. – Judy King, Broseley
“Jumping into 21st century technology in my 70’s was more than a leap of faith. I had absolutely no idea what I was doing. It was try,try,try again but getting nowhere! I had no confidence to experiment in trying different things. I began to think that I had wasted a considerable amount of money.
Then I found Martin, from having no knowledge he enabled me to be totally engaged and excited to be entering this new era! He was professional, not in any way patronising, I never felt that any question I asked was unnecessary. He had infinite patience, sorting out my problems, explaining in a way which was easy to understand.
I am enjoying my new found knowledge, and now that if I ever need help again there is one place I would call, Martin”.
– Ann Hamblin, Church Stretton
“I got to meet and get to know Martin through going into the showroom in Shrewsbury. I bought my mini iPad from him and since then have been in and out of the office many times asking for help and advice with various aspects of the device and have also asked for help with some issues I was having with my Macbook Air which I didn’t purchase in Shrewsbury, but use for my work.
I immediately liked Martin and his kind, warm and caring approach. He listened to what I had to say, is very calm, and has enormous patience. He also is a very good teacher in that he doesn’t make you feel stupid when you’re not understanding the technology, he will show you in simple, clear steps what you need to do with the software and then give you the time, without jumping in, to try it out for yourself.
I would not hesitate to recommend him to my friends for help and support with any issues they may be having with their Macs or for advice on what device or computer would best suit their needs”. – Mandy De Winter, Telford
“We have know Martin for a considerable time and he has looked after all our communication devices which cover Apple Mac, Apple laptop, Apple Notepad, iPhones, iPad, a printer and wireless communications. He is thoroughly experienced and diligent not only on Apple devices but other computer communication systems and we would have no hesitation whatsoever in recommending him for any IT system set-ups, IT queries or problems you may encounter.” – Fred & Gwen Taylor, Market Drayton